What is a Holistic Pharmacy?

Ho·lis·tic /hōˈlistik / characterized by comprehension of the parts of something as intimately interconnected and explicable only by reference to the whole.

Never heard of a Holistic Pharmacy? You wouldn't be alone. We often get the question about who we are and what our philosophy is. In today's environment of increasingly politicized medicine and divisive dialogue, we know it is more important than ever to be clear about who we are and what we stand for, which has not changed since we opened in the Fall of 2019.

We believe that the whole person should be addressed, that illness and disease can not be viewed in a silo but rather must be viewed in the context of the whole person. Additionally, holistic means that we offer a broader range of services or modalities so we can more wholly care for our clients. So while we do prefer the more natural approach, we do also believe that there are times and circumstances when more allopathic approaches, for example, pharmaceuticals, are appropriate. This may be based on the condition but also may be based on respecting and upholding our client's belief systems.

We pride ourselves on creating a non-judgemental environment of care for our clients. This is essential to the success of our mission; to enhance the pharmacy experience by humanizing it- empowering people with the knowledge and choices to live healthy lives. If we don't first and foremost ensure that we can meet everyone where they are on their health journey AND in the context of their value system, we will never have the opportunity to share our knowledge and guidance.

We are evidence-informed and believe in using science to guide our recommendations to increase safety and efficacy in the use of herbal medicine and pharmaceuticals. We believe in science and informed shared decision-making that focuses on a personal risk: benefit analysis.

Holistic care at Remedy means that we listen to you first, then take our unique skillset to match you with the integrative services and care that meet your health goals.


Haidi Vattolo, Rph

Owner + Pharmacist in Charge

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Haidi Vattolo became the owner and pharmacist in charge at Remedy Pharmacy in 2024. A graduate of the University of Alexandria in Egypt, she discovered her passion for patient care and education during her third-year internship. Since then, she has worked primarily in retail pharmacy management, where her skills in problem-solving and team building have helped pharmacies thrive.

Growing up in Egypt, Haidi experienced the integration of natural and western medicine, which shaped her holistic approach to healthcare. She believes in treating the whole person, not just their physical symptoms, and Remedy Pharmacy is helping her realize this vision.

Outside of her professional life, Haidi enjoys long walks on the beach, hiking the trails of North County, and traveling to explore new parts of the world. She is also an avid foodie, always eager to discover new dining experiences.


Dr. April Segal, PharmD, APh

Founder + Lead Clinical Development Pharmacist

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Dr. April Segal, PharmD, APh, is the founder and lead clinical development pharmacist at Remedy Pharmacy. She is an Integrative Pharmacist, trained in traditional pharmacotherapy, with additional experience incorporating natural treatments such as nutraceuticals and herbs into patients' regimens. Dr. April has a strong passion for women’s health, personalized medicine, and compounding formulation.

She completed her Doctorate of Pharmacy at the University of Texas at Austin and her Bachelor of Science in Nutritional Sciences at Texas A&M. Dr. April moved to San Diego in 2014 to complete her PGY1 residency at UCSD. She earned her Board Certification in Pharmacotherapy in 2016 and her Advanced Practice Pharmacist designation in 2017. She has additional certifications in Pharmacogenomics and Travel Medicine which are among the personal consulation services she offers at Remedy. Outside of Remedy she provides pharmacist expert witness consultation services.

Dr. April has experience in various pharmacy settings, including retail, hospital, and ambulatory care. She is passionate about working with patients, personalized medicine, integrative medicine, and advancing the field of pharmacy. Outside of work, she enjoys spending time with her family and being a mother to her son, Oliver, and daughter, Eleanor.


Dr. Kayleen Thompson, PharmD

Clinical Pharmacist

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Dr. Kayleen Thompson has been part of the Remedy team since December 2021. Kayleen is passionate about using an integrative approach to medicine. She enjoys building relationships with her patients and helping them achieve their wellness goals. She also enjoys working with prescribers and patients to meet compounding needs.

Kayleen completed her Doctorate of Pharmacy at the University of Arizona and has a Bachelor of Science degree in Biochemistry from Brigham Young University. Her prior experience includes retail pharmacy, medication therapy management, and long-term care. Working at Remedy has allowed her to pursue her passion in compounding and integrative health.

When Kayleen isn’t working, you’ll find her volunteering at her daughter’s school, and helping her 2 daughters with their various activities. She also enjoys playing tennis and traveling with her family.


Anne Salazar RH {AHG}

CLINICAL HERBALIST

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Anne is a 2nd-generation San Diegan, + the mother of 3. She's a professional member of the American Herbalist’s Guild, the only professional organization for herbalism in the US. She obtained her clinical herbalism certifications in Eastern + Western herbal medicine at Self Heal School in SD, + the East West Course in Professional Herbalism in Santa Cruz, which included intensive studies in nutrition + supplementation.

She has extensive experience in teaching herbal medicine + giving lectures. She has 10+ years of experience working in the field of Integrative Medicine at the forefront of blending traditional medicine with allopathic medicine working alongside pharmacists in order to reach the best outcomes for patients. Anne has extensive experience in private consulting + creating personal protocols for patients. She specializes in women’s health + boasts practice with all types of health challenges.


Sam Johnson

Retail Store Manager

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Samantha moved to San Diego from Washington D.C. in 2018. Her passion for herbalism began with growing up on a farm in Southern Maryland and playing in the woods of the Blue Ridge Mountains. She studied herbalism in Costa Rica at the Punta Mona Center for Regenerative Studies where she learned to work with medicinal plants and mushrooms to cultivate comprehension of natural medicine. Samantha is passionate about empowering others to take an active role in their health through integrative and personalized medicine. She currently studies at the Self Heal School of Herbal Studies & Healing in San Diego, CA.

Sam brings a positive energy to the front of Remedy as our Store Manager and herbalist in training. She is currently attending the Self-Heal School of Herbalism in San Diego and managing the curated products we have to offer at Remedy. Her passion projects include working with art and alchemy, curating elixirs and wellness cocktails, teaching workshops, and hosting storytelling gatherings. Follow her story, see how to attend her gatherings, or drop her a note on instagram, @samslemonadestand.


Allie Meador, CPhT

Compounding Pharmacy Technician

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A San Diego native, I completed my pharmacy technician training at Valley Career College in 2011. My career has primarily focused on compounding and customer service. During the pandemic, I worked in logistics, managing the shipping and receiving of medical supplies and telehealth carts for hospitals nationwide. Currently, as the compounding technician at Remedy Pharmacy, I personally prepare each compound for our patients. I love the direct connection this creates between patients and their medications, allowing them to engage with the source of their treatment.

Outside of work, I enjoy snorkeling in La Jolla with my family and exploring San Diego's vibrant food scene.


Teah Williams - PHOTO PENDING

Pharmacist Intern

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Teah is a pharmacist intern at Remedy Pharmacy. Originally from Kentucky, she earned her bachelor’s degree in biochemistry with a minor in mathematics from the University of Louisville in 2020. In September 2023, she moved to San Diego to pursue her Doctor of Pharmacy degree at UC San Diego.

Teah brings nearly two years of experience as a pharmacy technician in retail as in intern at Remedy. She is actively involved in community outreach across San Diego County. She serves as the Immunization Project Manager for the UC San Diego Student-Run Free Clinic at the Pacific Beach location.

Teah is excited to be a part of a Women-Owned Pharmacy and is excited to learn more about compounding and integrative medicine. Teah's family hails from Savannah, Georgia, and she loves spending her free time traveling along the East Coast to visit them.


 

 

 


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FEMALE OWNED + OPERATED